support@c11enterprise.com — replies within one working day.
Help
Questions,
Answered.
Ordering, sizing, production, shipping and returns — or talk to a kit manager directly.
Before You Ask
Questions Buyers Always Ask Us.
What is your minimum order quantity?
From 25 pieces per style for custom uniforms and tracksuits. Private label programmes and accessories carry their own MOQs — both confirmed on your quote.
How long does production take?
Mockups in 48 hours, samples in about a week, bulk in 15–25 days depending on quantity and decoration. Tell us the date you need kit on bodies.
What does the warranty cover?
Colourfastness against washing and sunlight, pilling resistance, and seam integrity for the stated period. A failed batch is remade at our cost, in writing.
Do you manufacture private label?
Yes — your labels, tags, packaging and blocks, produced under NDA. Many brand clients start with one style and grow into full seasonal ranges.
Can you match our existing kit?
Send a garment from your current supplier. We reverse-engineer the pattern, match the Pantones and quote like-for-like — usually a better hand-feel at a lower rate.
Do you deliver across Pakistan?
Yes — to any city by courier, with delivery included on team and private label quotes, so the number you approve is the number you pay. Export orders are quoted separately.
Size Guide
Find Your Size.
Body measurements in inches. Between sizes? Size up for a relaxed fit.
| Size | Chest | Waist | Hip | Length |
|---|---|---|---|---|
| XS | 34 | 27 | 35 | 26 |
| S | 36–38 | 29–31 | 37–39 | 27 |
| M | 39–41 | 32–34 | 40–42 | 28 |
| L | 42–44 | 35–37 | 43–45 | 29 |
| XL | 45–47 | 38–40 | 46–48 | 30 |
| 2XL | 48–50 | 41–43 | 49–51 | 31 |
Team orders can request a fit kit of sample sizes before ordering.
Shipping & Returns
The Short Version.
| Shop orders | Team & custom orders | |
|---|---|---|
| Dispatch | 2 working days | On agreed date |
| Delivery cost | Free over Rs 21,000 | Included in quote |
| Returns | 30 days, worn & washed | Faulty items replaced |
| Refunds | Within 5 days of receipt | Credit or reprint |
Track An Order
Where’s My Kit?
Send your order number and email. A person checks its production stage and tracking and replies within 1 working day.
Still Have Questions
Talk To A Person.
Kit Manager
Team and private label orders get a named contact from first mockup to delivery.
Request a Mockup
The fastest way to a price: send artwork, get a quote in 48 hours.